Thank you for visiting the Community Transit Web site and reviewing our Privacy Policy. Your privacy is one of our top priorities.  The following policy applies only to the use of the Community Transit Web site. Other Web sites that may be linked to the Community Transit website may have different policies. We strongly suggest that you read the privacy policies for each Web site that you visit.

Community Transit operates various online and electronic services to further our mission of providing a safe, dependable, and easy-to-use transit system. We may collect your personal information in various ways through our Services. We protect your personal information and generally do not share it with unaffiliated third parties, except as detailed below.

Community Transit seeks to protect your privacy to the maximum extent possible. However, because some of the information that we receive through this Web site is subject to the Washington State Public Records Act, and due to the nature of Internet communications, we cannot ensure absolute privacy. Information that you provide to us through this site may be made available to members of the public under that law. This Privacy Policy is designed to explain the specific privacy protections we provide to you on our Web site. This policy informs you of the information that we collect from you at this site, what we do with it, to whom it may be disseminated, and how you can access it. Based on this information, you can make an informed choice about your use of this site and about whether to share personal information with us through this site.

Acceptance of this Privacy Policy

By using this website, you agree to the terms and conditions of this Privacy Policy. Without limitation of the foregoing, you understand and agree that (1) the information collected by Community Transit may be stored indefinitely, (2) Community Transit may store, access, and use the information in any jurisdiction, including jurisdictions in which the privacy laws may be different and less protective than those in your home jurisdiction and (3) Community Transit will not share any information submitted to this site with any other organization or individual except as required by law or as outlined in this Privacy Policy.

Changes to this Privacy Policy

Community Transit reserves the right to change this Privacy Policy at any time but will not do so without posting the modified Privacy Policy on our website. We encourage you to review our privacy policy whenever you visit our website to ensure you understand how your information will be used.

Information received by Community Transit

When you visit our website, we automatically collect some basic information about your computer as part of the software operation of our website. The type of information we collect includes:

  • User name if provided;
  • IP address (your computer's unique signature);
  • Information about purchases made on our site or affiliated sites;
  • Navigation information;
  • Operating system (e.g., Windows 10, Macintosh);
  • Browser software (e.g., Google, Bing, Firefox); and
  • Internet Service Provider (e.g., Verizon, Xfinity etc.).

We may use this information to compile statistics to understand the number of daily visitors, the pages most frequently visited, and how long visitors stay on each page. These aggregated statistics help us understand our users' needs and develop and continually improve our products and services to serve those needs better. We may also share this information in the aggregate (without personal information) with other third parties.

When you request assistance for a trip or other service on our website, Community Transit may ask you to provide certain personal information. The types of personal information Community Transit collects may include the following: your first and last name, telephone number, postal address, and email address. We will also ask for credit card information from you in connection with purchases you may make through our website. This information is used to process any orders placed by you on the website, customize our website, and understand our users' needs so that we may serve you better. When you indicate that you want to purchase a pass through the Community Transit website, we will provide your order information to our Customer Service staff for processing. We do not sell or rent your personal information to others. We may provide to certain third parties aggregate statistics about our sales, products, and services purchased through our website. This data will not contain any personal information about you.

Community Transit may also collect personal information about you from third parties, such as online social networks if you participate in a forum, for example, or follow Community Transit on Facebook, Twitter, or Instagram. We may collect personal information when you click “Share This” or “Like” buttons or otherwise use social media buttons, and plug-ins or refer to us using hashtags. Note that any personal information collected by a third party, such as a social networking site, is handled based on their privacy practices rather than this Privacy Policy.

What are "Cookies" and how does Community Transit use them?

Cookies are small text files that are sent to your computer from the server(s) hosting Community Transit’s site and saved on your computer's hard drive. Cookies allow Community Transit to personalize your experience on our website to make your experience more useful by enabling you to navigate around our website conveniently. We use cookies to track registration and transactional information regarding the use of our website. Most browsers are initially set to accept cookies. If you prefer not to have cookies placed on your computer, most browsers allow you to decline cookies. However, if you do so, some of the conveniences they make possible may not be available, and certain portions of our website may not be accessible to you.

How You Can Opt Out?

If, at any time, you wish to have your name and other personal information removed from our database, please let us know by writing to us at Community Transit, 2312 W. Casino Rd,  Everett, WA, 98204, Attention: Customer Care.

How is your personal information stored and protected? 

The personal information you provide when you purchase any merchandise through our website is retained by Community Transit in accordance with its records retention policies and electronically stored in secure environments that are made as inaccessible to the public as is reasonably possible. When you place orders or access your account information, we offer the use of a secure server.

Links to Other Websites

Links from our website are provided for your convenience only.  Community Transit is not responsible for the content of any third-party website or the privacy practices of such third parties. In addition, any link from our website to another website does not indicate that Community Transit endorses the services or policies of such third-party website. You should always investigate the information practices of all websites that you access and carefully examine the privacy policies, if any, of any websites appearing on or linking to or from our website. Personal information collected from the linked websites will be subject to the information practices of those websites.

Use of this Website by Minors

Community Transit does not intend to collect information from individuals who identify themselves as under eighteen (18) years of age. If you are under eighteen (18), you should not provide information on this website and should ask your parent or authorized guardian to do so for you. Community Transit will not collect information from those individuals who identify themselves as less than eighteen (18) years of age without verifiable consent from a parent or other authorized guardian. Credit card transactions initiated by minors are governed by your cardholder agreement.

Questions or Concerns

If you have any questions or concerns about this Privacy Policy or how your personal information is used, please write to us at Community Transit, 2312 W. Casino Rd.,  Everett, WA, 98204, Attention: Customer Care.

Does Community Transit share the information with anyone?

Community Transit does not sell personal information to any party. Unless a user consents to such distribution, Community Transit will not share personally identifiable information with other governments, organizations, or private businesses within the limits of the law. 

Community Transit reserves the right to disclose your personal information if required to do so by law or in the good-faith belief that such action is reasonably necessary to (1) comply with legal process; (2) respond to any claims; (3) comply with public disclosure laws; or (4) protect the rights, property, or personal safety of Community Transit and our customers.

It’s important to know the law, as state and federal laws place a special burden on public entities such as Community Transit to assure the public’s right to access public records and information.  Personal information provided by you may be subject to disclosure pursuant to public records laws, unless the information is exempted by law. You should not provide personal information if you are concerned about disclosure of your information under those laws.

For details, see the Public Records Act at Revised Code of Washington 42.56

Disclaimer Notice

Community Transit makes no claims, promises, or guarantees about the accuracy, currency, completeness, or adequacy of the contents of this website and expressly disclaims liability for errors and omissions in its contents. In the event of a conflict between this Privacy Policy and the Public Records Act or other law governing the disclosure of records, the Public Records Act or other applicable law will control.

No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third-party rights, title, merchantability, fitness for a particular purpose, and freedom from computer virus, is given with respect to this website or its links to other Internet resources. Although we have put in place security systems (as described in this Policy) that are designed to prevent unauthorized disclosure of your personally identifiable information, due to the nature of Internet technologies, we cannot provide firm assurances as to the security of this information, and expressly disclaim any such obligation.

Site Privileges 

You agree to refrain from activity that imposes an unreasonable burden on the Site, and we reserve the right, in our discretion, to limit the order quantity on any item and /or to refuse service to any customer who violates these provisions.

Choice of Law and Jurisdiction

This Site is controlled and operated by Community Transit from its location in Snohomish County, Washington. This Policy shall be construed in accordance with the laws of the State of Washington without regard to any conflict of law provisions. Any dispute arising under this Policy shall be resolved exclusively by the state or federal courts sitting in Snohomish County, Washington.